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Re: Why has the coverage gotten so bad recently??
NALDYMAY
Enthusiast - Level 2
‎03-23-2020 08:09 AM

but this has never been an issue before, why now......

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Re: Why has the coverage gotten so bad recently??
vzw_customer_support
Customer Service Rep
‎03-25-2020 08:24 AM

Hello, NALDYMAY. We're very sorry to hear about the issues that you are experiencing with the coverage in your area. We will be more than happy to go through some steps to make sure that any issues are resolved. How long has this issue with coverage been happening? Can you please describe the coverage issue that you're experiencing? What is the city and intersection that this is taking place in? BrettA_VZW

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Re: Why has the coverage gotten so bad recently??
rodjacobson
Enthusiast - Level 2
‎03-25-2020 10:02 AM

Reducing transmission power saves Verizon money.

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Re: Why has the coverage gotten so bad recently??
NALDYMAY
Enthusiast - Level 2
‎03-31-2020 11:49 AM

Assorted areas, started happening about 2 months ago.  Never, ever had issues with losing contact with Verizon mobile

 

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Re: Why has the coverage gotten so bad recently??
NALDYMAY
Enthusiast - Level 2
‎03-31-2020 11:51 AM

This includes travelling to Atlanta GA and Northern Florida and local

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Re: Why has the coverage gotten so bad recently??
vzw_customer_support
Customer Service Rep
‎04-02-2020 11:57 AM

We want to make sure our customers have a working service at all times. I would be concerned if my services were not working as well. With regard to your service issues do you know of anyone else that is experiencing the same issues? Is this the only area that you are having issues in? JasperM_VZW

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