Poor reception in 32806 / 32812
RUTWAH93
Newbie

While i realize that Hurricane Irma may have caused damage to towers etc, it is really frustrating that ever since Sept 11, my Verizon service, which had been excellent, is now so bad. I am getting maybe 1 bar inside my home, and no more than 3 outside, where prior to 9/11 there was never a question....always full bars inside, outside, iphone or Android. We have been customers for 15 years, and currently have 7 lines. We pay way to much to continue to experience dropped calls and poor reception.

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Re: Poor reception in 32806 / 32812
vzw_customer_support
Customer Service Rep

Long time customers like you don't come around every day, RUTWA93. Let's look into this for you.When it's displaying 1 bar is this mainly impacting phone calls or data?
What's the make and model of your Android?

Does it have wi-fi calling?

DavidH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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