Plan doesn't add up

[thedudley]

I'm on a loyalty plan switching to a 'modern' plan, and the final quote screen shows $100 for the line plus $16 odd for taxes/fees, and yet at the bottom the total says $136 odd... where'd the magical $20 come from? Just an error or does me approving that allow Verizon to add that magical amount?

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Message edited by Verizon Moderator.

[tcad]

Need to add 20 dollar line access fee for the phone.

[weskeene]

I have seen errors in this wizard before, and I would encourage you to chat with a rep to get the accurate amount. Further, the Go Unlimited plan is only $75 for one phone, plus taxes/fees. So unless they've buried a DPP in there, $100 makes no sense to make on the top line.

I'd talk to a rep.

[vzw_customer_support]

We want to ensure you know what to expect on your bill after changing your plan, thedudley. I have sent you a direct message so I can assist with plan review and provide a breakdown. Please reply via direct message so I can continue to assist.

AndreaS_VZW

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