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Phone purchased elsewhere
Mthazeleyes
Newbie
‎01-24-2016 06:50 PM

Im eligible for upgrade 4/2015 but am having issues with my current S5 not holding a charge and rely on it for work so I must have a working device. It's much cheaper to buy a phone via Amazon than through Verizon. If i buy a phone elsewhere, how will this affect my account.

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Re: Phone purchased elsewhere
SickFreak
Specialist - Level 1
‎01-24-2016 07:01 PM

Unless you specifically make changes to your account, replacing a phone with one you purchased somewhere else doesn't affect your account at all.  I've done this many times (in order to keep a grandfathered plan.)  You just need to activate the new phone on your account.

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Re: Phone purchased elsewhere
Tidbits
Legend
‎01-24-2016 07:12 PM

If he has an unlimited data plan he needs to make sure he buys outright and not under contract.

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Re: Phone purchased elsewhere
vzw_customer_support
Customer Service Rep
‎01-24-2016 07:47 PM

That's an excellent question. If you were to purchase a device through a 3rd party, the only thing that would change on your account is the Device Effective Date. It will not impact your Device Upgrade Date.

RobertH_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!


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Re: Phone purchased elsewhere
Bibilou
Newbie
‎01-24-2016 10:16 PM

I'm not receiveing any text messages from this one person at night I can it... But I can't receive them and it's making me mad... Every since I updated to this 9.2.1 why can't I receive my text

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Re: Phone purchased elsewhere
klinker1959
Newbie
‎07-26-2020 07:03 AM

how did you do it. step by step?

 

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Re: Phone purchased elsewhere
klinker1959
Newbie
‎07-26-2020 07:05 AM

So, how about a step by step procedure for replacing my current phone with one i have bought from Amazon?

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Re: Phone purchased elsewhere
KH-OrnEsh
Moderator Emeritus
‎07-26-2020 07:57 AM
Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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