Phone plan access monthly fee
08YAMAR1
Newbie

Why does my "phone plan access" go from $20 a month to $70 when trying to upgrade from 8gb to unlimited? I have the iPhone x by the way

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Re: Phone plan access monthly fee
glitchedpixel
Specialist - Level 1

Because plan charge and line charge are merged under Go/Beyond Unlimited plans while data plans have those two separate.

8GB for two phones would $70 + $20 + $20

Go Unlimited for two phones would be $70 + $70 (or $65 if you autopay)

Unlimited Data Plans for Talk & Text | Verizon Wireless

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Re: Phone plan access monthly fee
vzw_customer_support
Customer Service Rep

Staying on top of the billing is certainly important. As glitchpixeld noted the billing structure changes when moving from the 8GB plan to unlimited. On the 8Gb plan, you have a plan cost plus the line cost, whereas with unlimited, there is no plan cost as this is incorporated into the line cost. The resource provided by glitchedpixel further details the billing structure. If you have any further questions or concerns, you can also reference this additional resource. https://www.verizonwireless.com/support/go-unlimited-faqs/

 

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