Old Usage Controls versus new Family Base question please.
mbraun
Enthusiast - Level 2

We currently have Verizons usage controls on both our kids phones at about $5.00 per month. As I understand, the new FamilyBase does the same thing and it is $5.00 to the overall account. If we upgrade to FamilyBase, do we need to cancel the older Usage Controls? Thanks.

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Re: Old Usage Controls versus new Family Base question please.
vzw_customer_support
Customer Service Rep

Hello mbraun, you pose an excellent question! You will want to remove the usage controls and cancel. After that is completed you will want to add the FamilyBase feature to take advantage of the extra functions. View details on FamilyBase here: http://vz.to/1jYUTsW

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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Re: Old Usage Controls versus new Family Base question please.
vzw_customer_support
Customer Service Rep

Hello mbraun, you pose an excellent question! You will want to remove the usage controls and cancel. After that is completed you will want to add the FamilyBase feature to take advantage of the extra functions. View details on FamilyBase here: http://vz.to/1jYUTsW

WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

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Re: Old Usage Controls versus new Family Base question please.
GLGSALES
Newbie

Why would my wife and i need this when it is just her and on a the plan? This is a wasted app and fee for us...we never go over our limits on our plan...sorry to vent here..i found the answer after searching deeper..thanks community:)

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