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Not seeing my SSID number on list of connections for jetpack to laptop?

Miembro

In July I went to a wireless system for my phone and laptop.  I am using a jetpack to connect to the internet.  This past week I lost the connection.  My SSID is no longer an option for my available connections.  How can I get my SSID back to the list so I have internet.

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Re: Not seeing my SSID number on list of connections for jetpack to laptop?

Verizon Employee

It's important to have access to your Jetpack, bettyswartz48. I'm happy to help. What is the specific make/model of your Jetpack. Did you power the Jetpack off then back on?

TracyB_VZW

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ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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