Not receiving calls (and not showing as missed calls) for several weeks now (intermittent)
antperri
Newbie

This seems to have started when the covid shelter-in-place started in March.  I'm frequently not receiving calls, with no indication of a missed call.  This has happened with calls from subscribers of Verizon, T-Mobile, and Sprint.  What if I had an emergency call from my family?

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Re: Not receiving calls (and not showing as missed calls) for several weeks now (intermittent)
vzw_customer_support
Customer Service Rep

We want to make sure you can make and receive all calls, especially if an emergency arises. Do you notice a change in your signal? Do you know any other Verizon users who are having the same issues with voice service as you? JoeyM_VZW

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