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Re: No Roll Over Data Penalizes Us

Miembro

To Tidbit:Would you be able to sue McDonalds if they only let you eat half the hamburger? Or charged you extra if they left a second hamburger on your plate and you only ate a crumb?

To MarcusS_VZW: The problem with Verizon's newer plans is they cost twice as much as the older plans.

To mama23dogs: It would be better customer service if Verizon came up with a solution for my problem. They haven't.

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Re: No Roll Over Data Penalizes Us

Líder Sénior

Verizon isn't stopping you from using all your data.  You chose not to use that data.  For them to stop you they'd have to purposely stop you.  Go to your AG and ask them... Oh wait it already went to the supreme court back in the 90's...  when there were limited minutes on people plans and it costed $1 a minute for going over....  Oh and if you used 1 second over that one minute they still charged you a dollar...  There is NO DIFFERENCE.

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Re: No Roll Over Data Penalizes Us

Líder Sénior

You agreed to pay for that amount of data to use in that billing cycle and Verizon agreed to give you that amount of data in that billing cycle, so, seems legit.

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Re: No Roll Over Data Penalizes Us

Líder Sénior

drrjv wrote:

To Tidbit:Would you be able to sue McDonalds if they only let you eat half the hamburger? Or charged you extra if they left a second hamburger on your plate and you only ate a crumb?


.....You chose not to finish the proverbial hamburger , nobody is preventing you.

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Re: No Roll Over Data Penalizes Us

Leader

drrjv wrote:

Thanks - glad someone is listening.

I have to keep both Verizon and ATT because 1. Sometimes one will go down and I'll have to use the other and 2. I don't have enough data on either plan to cover my needs (and I can't increase because I have a much cheaper plan that is no longer offered.)

I do wonder if a smart lawyer could file a class action suit against Verizon because the way they have it set up now makes it very difficult to use one's whole data allotment.

Maybe I Better Call Saul - Better Call Saul - AMC

It isn't set up so that you can't use your whole allowance. Your allowance is 40GB. You choose not to use more than that since you don't want to pay overages. Keep in mind that Home Fusion data still comes from the mobile network so that is why there is a cap on it. Just like the mobile phones or tablets. At home is where people tend to do more video streaming and online gaming. You would expect that you have quality service. This is why Verizon doesn't throttle (along with the government ruling that they can't). Yes, it is unfortunate for you that the best option that you have for high speed internet in your home is Home Fusion but that is hardly Verizon Wireless' fault. Maybe you should petition for Verizon or Xfinity to expand their homes services to your area. The way I see it is that Verizon Wireless is the only company attempting to meet your needs. I would hardly think that you should think about bringing a lawsuit or crucifying them because they don't meet all of your needs is the best thing to do. If Xifinity and FiOS aren't available in your area, the issue is with your local government for not allowing them to be, so your local government and their policies should be the ones that you should bring a lawsuit against. 

So, while it stinks that this is your only option, your best bet is to stay within the allotted amount that you pay for or pay the overages.

Sorry for putting it so bluntly but that is just how it is. VZW will offer what they offer and that is all there is to it.

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Re: No Roll Over Data Penalizes Us

Sr. Member

  I had AT&T for a few years their roll over is just a marketing pitch. Myself and most people I knew at the time never ended up using the roll over basically because you already choose a plan that was more than adequate for what you'd need.

  Data I just roll into Xfinity because of the speed it brings to the iPhone. Here's Verizon's current reading on a iPhone 6s Plus 128GB. 5 days left in your usage cycle - 0.028 GB of 2 GB (1%) and that is with extensive use.

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Re: No Roll Over Data Penalizes Us

Leader

The thing is that we are talking about the OP's home service provided by VZW.

The OP wants to compare Verizon's home service offering to AT&T's mobile service offering and you cannot compare the 2.

Aside from that, the OP is mad at VZW, the only company offering some type of high speed home service, where he should really be targeting the local government or not allowing any other companies to come in and lay the foundation to provide the home services that people in larger cities and suburban area have.

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Re: No Roll Over Data Penalizes Us

Expert

It might not be the local government preventing landline internet services in the OP's area but the Internet providers themselves as they don't want to spend the money to increase their infrastructure.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: No Roll Over Data Penalizes Us

Miembro

All I want is to be able to use my full 40 GB without risk of Verizon's exorbitant overage charges ($15 for 1 GB!)

My problem would be solved if Verizon had a roll over plan like AT&T or if Verizon would just turn off the data when I hit 40 GB (this should be technically easy as they know how to throttle accounts after certain levels of usage.)

Help from the FCC, FTC or even a class action law suit are long shots as is the possibility that VerizonFios or one of the cable companies would bring broadband to my house.

So I'm stuck with paying 4-6 time what most people pay for home broadband and have to deal with Verizon's ridiculous data limits which besides being expensive, many times doesn't work (another topic for another day.)

Thanks to everyone that responded with constructive comments!

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Re: No Roll Over Data Penalizes Us

Líder Sénior

drrjv wrote:

All I want is to be able to use my full 40 GB without risk of Verizon's exorbitant overage charges ($15 for 1 GB!)

My problem would be solved if Verizon had a roll over plan like AT&T or if Verizon would just turn off the data when I hit 40 GB (this should be technically easy as they know how to throttle accounts after certain levels of usage.)

Help from the FCC, FTC or even a class action law suit are long shots as is the possibility that VerizonFios or one of the cable companies would bring broadband to my house.

So I'm stuck with paying 4-6 time what most people pay for home broadband and have to deal with Verizon's ridiculous data limits which besides being expensive, many times doesn't work (another topic for another day.)

Thanks to everyone that responded with constructive comments!

Verizon can't turn off the data... That is against regulations for them...  You can thank the Google for that one.  One of the stipulations that Google fought for when the auction of block C spectrum.  You are feeling the effects of it.  Verizon can not slow, nor stop data for ANY REASON.  This is the reason why Verizon got rid of unlimited data.  Why Sprint and T-Mobile still offer it, and why AT&T allows contracts still for unlimited users(They all deprioritize these users once they hit around 20GB of data). Class action, FCC, and FTC will not help you one bit BECAUSE They are the ones who made the regulations that stops Verizon from doing so.

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