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New iPhone 12Pro and 5G - went from 5 bars in my house to 1

Miembro

I just got a new iPhone 12Pro (had the 11 Pro) and my bars went from 4 or 5 to only 1 maybe 2.  What happened?  No new apps have been installed on the phone.  It was set up from a backup of my 11Pro. Help!

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Re: New iPhone 12Pro and 5G - went from 5 bars in my house to 1

Asistencia al cliente

Congrats on getting the new iPhone 12 Pro Smartphone! Hearing that the signal bars displayed on your phone's screen have changed from five to one, is quite concerning. We'll do everything we can to help get this matter resolved, so let's get started! Is this happening while you're indoors, outdoors, or both? Have you tried rebooting your new phone? - RobertC_VZW

 

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