New LG Spectrum 2...emergency call only problem

[patterson94t]

I just upgraded to the LG Spectrum 2 and love the phone...with the exception of one problem that is driving me nuts.  The phone will randomly leave the network and I get the "emergency call only" on the screen.  After a few seconds, you hear "Verizon Wireless" as it gets back on the network.  I have missed several calls and been unable to make calls.  The phone is around 8 days old.  Have taken to the store, where they replaced the SIM card....still same problem.  Any solution???

[budone]

Take it back within 14 days of purchase and get a new device. Demand it

[vzw_customer_support]

This is unusual performance from the amazing LG Spectrum 2 patterson94t! Where are you located? Does this happen in more than one area? Do you power cycle the device at least once a day? Tried a battery pull? We will get to the bottom of this!


Jonathan_VZW
Please follow us on twitter @VZWSupport

[patterson94t]

Located directly in town and out...multiple times daily...power cycle yep...battery pull yep. Waiting on return mail label now for is thing to be sent back...very frustrating.

Sent from my iPad

[Ann154]

I think the rep was asking for a zip code so they could check the signal level in that area.