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NO data connection on either phone?????
brerRobert
Newbie
‎05-15-2017 02:50 PM

Both of our phones show "no data connection" . We've used them here many times including for the last week.

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Re: NO data connection on either phone?????
Ann154
Community Leader
Community Leader
‎05-15-2017 03:48 PM

Is the cellular data connection turned on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: NO data connection on either phone?????
Ann154
Community Leader
Community Leader
‎05-15-2017 03:48 PM

Is the cellular data connection turned on and active?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: NO data connection on either phone?????
vzw_customer_support
Customer Service Rep
‎05-17-2017 02:54 PM

brerRobert,

Our goal is always to provide you and your loved ones with world class service wherever you go. I'm definitely concerned to hear that you're not getting any service. What zip code are you having this trouble in? What type of device are you using?

AndrewT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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