My International plan does not work.

[nicemex94117]

Need help getting my international plan working.  Called 611 at the airport 4 days ago.  In Greece.  Mykonos.  ¿Qué estoy haciendo mal?

[nicemex94117]

Can verizon call me.  I pay enough for your service.

[budone]

No, they can not call you. You need to call 908-559-4899

What did you mean you called 611 from the airport? Was this before you left? Was your phone activated to work internationally?

Also what device do you have?

[lingo]

Get in touch with the above listed number. That is the global department. They can tell you if your phone is global capable and if the you have the sim card activated.

[vzw_customer_support]

@nicemex94117 - Were you able to speak with us through Global Support?

Let us know if you were able to get your questions answered!

Thank you everyone for your help!

NicandroN_VZW

Please follow us on Twitter @vzwsupport

[dsprr]

I am currently in Switzerland and can't make or receive calls. How can I get my phone activated?

[dsprr]

Let me add that I did add a global plan before I left the country,

[tikibar1]

You'd need to contact Verizon's Global Support at 908-559-4899

[djmok]

@dsprr

What device do you have?  I know it can be frustrating been there done that just with a different carrier.

[vzw_customer_support]

dsprr-I have always wanted to visit Switzerland. I hear it is lovely there! Enough about me, let's get you connected while you are there.
Have you been able to contact our Global Support Team? http://www.verizonwireless.com/wcms/global/support.html
Sometimes, it is just a matter of powering off/on or removing/reinserting the SIM card to get the calls to work.

Tamara H.
Follow us on Twitter @VZWSupport