My 68yrold mother wanted more data and misread "unlimited" in ShareEverything as data as well and now she's stuck! Can you she go back?
vznsharewallet
Enthusiast - Level 3

my mother thought unlimited also meant data and now they're all telling her at verizon that she can't go back to her unlimited data plan. your marketing is so confusing!  shes stressed over 1gb of data now!

this article was right:

http://www.sacbee.com/2012/07/04/4609902/verizons-new-data-plan-might-confuse.html

everyone in this facebook group is experiencing the same thing:

https://www.facebook.com/VerizonShareYourWalletPlan

Labels (1)
0 Likes
Re: My 68yrold mother wanted more data and misread "unlimited" in ShareEverything as data as well and now she's stuck! Can you she go back?
NuDroidUsrr
Specialist - Level 3

vznsharewallet wrote:

my mother thought unlimited also meant data and now they're all telling her at verizon that she can't go back to her unlimited data plan. your marketing is so confusing!  shes stressed over 1gb of data now!

this article was right:

http://www.sacbee.com/2012/07/04/4609902/verizons-new-data-plan-might-confuse.html

everyone in this facebook group is experiencing the same thing:

https://www.facebook.com/VerizonShareYourWalletPlan

Is there a question in there that we can help you with?

0 Likes
Re: My 68yrold mother wanted more data and misread "unlimited" in ShareEverything as data as well and now she's stuck! Can you she go back?
dimap52
Specialist - Level 1

Now wait a minute....Your mother wanted MORE data when she had unlimited data in the first place? Then as much empathy for her present plight of now being restricted to 1 Gig (for $20 more a month to boot, poor lady) I believe this mistake is on her for failing to think more carefully to what she had, was giving up and jumping into.  I don't find these plans confusing at all. Do I justify them? Absolutely not.  Furthermore I noticed when I went to the plans section of the website, that individual plans were no longer offered. This sent up red flags, telling me that should I switch, I might not be able to go back to the old plans which were apparently "grandfathered." 

My point is, that a little careful research and reasoning could have avoided this unfortunate mistake on your mother's part. Of course, this is all part of Verizon's plan to cattle drive people into the new higher-revenue plans anyway. It's all a carefully engineered paradigm of restriction to get what they want. Higher ARPU's, returns for their shareholders, and fatter bonuses and salaries for the fat-cat corporate execs. What the consumer wants here is irrelevant.

0 Likes
Re: My 68yrold mother wanted more data and misread "unlimited" in ShareEverything as data as well and now she's stuck! Can you she go back?
budone
Legend

No, she can not go back.

0 Likes