Mobile email calendar only displays 6 weeks into future
cindykins
Newbie

I have an LG Revere and use Mobile email with my gmail accounts.  I also access my gmail calendars through this app, but whenever I open any calendar, for any of my gmail accounts, the date displayed for "today" is about 6 weeks ahead, even if I reset it to "go to today."  Adding to that problem is that the settings for the app only allow you to retrieve up to the past 2 weeks of events, so even if I manually scroll back to today, my phone thinks it is 6 weeks in the past and won't display any events!

I have looked through all the phone and app settings and there is nothing that seems to suggest why the date is off - I have it set to my correct time zone (Eastern).  I also checked my Google Calendars online and all the settings are correct there.

What can I do?  This is really annoying.

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Re: Mobile email calendar only displays 6 weeks into future
vzw_customer_support
Customer Service Rep

Hello to you Cindykins!

I never ever want you to be late for an important date! I triple checked my resources and I didn't see any other recorded reports for this specific issue. I absolutely have a few suggestions for you!

First we want to ensure you're on the most current version of Mobile Email:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=52574

Check your Device Software Version as well, just in case:
http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=45859

Have you tried removing and readding your Gmail account?

Let's fix this together!

Thanks,

MelissaM_VZW
Follow us on Twitter @vzwsupport

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Re: Mobile email calendar only displays 6 weeks into future
cindykins
Newbie

Melissa,

Thanks for getting involved with this. I already had removed the

entire Mobile email feature and then reinstalled it, and then added back

my gmail accounts. I did this under the guidance of Verizon help from

Shanta. It did not make a difference. I just checked the two things

you suggested (below). It says there are no updates in either situation.

sigh

Thanks

Cindy

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