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on my main account line it will not allow me to “set up” my mobile hotspot it directs me to the website but never can I find the add on. I know my plan includes this service because it is active on my other 3 lines (which never had to go through the setting the hotspot up on those like it is requesting me to do on my main line) How do I get this fixed
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you might need to call 800 922 0204 to see if this feature is available and can be added on .
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Or to verify there isn't a block on your line.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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Thank you for the recommendation naansalad. CRYSTALMDODSON6, where you able to verify if a block was enabled with our Support Team?
AlbertoR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!