Major increase in data usage...could it be Facebook?
tbo6652
Newbie

My mother barely uses data on her phone, so i got her the 300 plan...since my uncle installed the Facebook app onto her phone, her data usage went passed her limit...

is it really Facebook that is doing this? how could that be using so much data...and i know she rarely uses the Facebook app, so does it run in the background somehow? as far as i know, nothing else has been added to her phone

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Re: Major increase in data usage...could it be Facebook?
Ann154
Community Leader
Community Leader

Try uninstalling the Facebook app and see if the data usage goes down.

Which phone do they have? Knowing exactly which model it is will help us know if we can offer any other suggestions to use for troubleshooting.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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