Low service coverage
Babydoll540
Newbie

Just moved to Hutchinson Island in Jensen Beach, FL 34957.  I am on the ground floor and when I use my phone it makes a funny sound before anyone can hear me or when I TRY to make phone calls.  My text messages FAIL ALL the time and the Internet hardly works now.  Why is there no good coverage here?

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Re: Low service coverage
smith6612
Community Leader
Community Leader

Is coverage significantly better immediately outside? Being at the bottom of a high-rise or MDU is usually asking for trouble with wireless anything.

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Re: Low service coverage
vzw_customer_support
Customer Service Rep

Babydoll540,

I am sorry to hear that you are not able to receive phone calls at your location. We want to make sure that we resolve this issue immediately. What device do you have? Anyone else having the same issue? Did anything recently change that may have contributed to this issue? Is it just inside your home?

RobinD_VZW

Follow us on twitter @VZWSupport

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