Re: LIVE CHAT
vzw_customer_support
Customer Service Rep

Hello, we can go over your account through here.

To authenticate your account please review the following and then click the link after "Authenticate here":

If you use Messenger or Direct Message to chat with Verizon, your questions and our responses may include info about your account, including Customer Proprietary Network Information (“CPNI”), which is visible to Facebook/Twitter and may be used for their own purposes per their privacy policies (www.facebook.com/about/privacy / www.twitter.com/privacy).

CPNI is info available to Verizon solely by virtue of our relationship with you that relates to the type, quantity, destination, technical configuration, location, and amount of use of the telecommunications and interconnected VoIP services you purchase from us, and related billing info.

Verizon protects your info and does not share info that identifies you personally outside of Verizon except with your consent and as otherwise disclosed in our privacy policy. Your choice here does not affect your Verizon services. To learn more, visit our information collection and privacy policy at verizon.com/privacy.

By clicking the link to continue, you agree to allow us to share your info, including CPNI, in Messenger and Direct Message. To stop sharing info including CPNI, stop using Messenger and Direct Message to chat with us. Contact Facebook and Twitter about your rights, if any, to delete info that was previously shared.

Authenticate here:

KerryC_VZW

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Re: LIVE CHAT
friesland58
Newbie

Your link doesn't work.

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Re: LIVE CHAT
vzw_customer_support
Customer Service Rep

I'm sorry for any confusion this has caused, friesland58. We can assist you using this platform. Do you need assistance with your Verizon Wireless account?

 

GersonG_VZW

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Re: LIVE CHAT
Angryverizoncustomer3

worst website ever, they want you to just give up and leave them alone

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Re: LIVE CHAT
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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