Hello, being on top of your emails is vital, especially if you are attempting to identify fraudulent content.
Based on the information provided, the email is not legitimate.
For starters are your services interrupted (if the answer is no, that automatically discredits the message)?
When getting communications from Verizon on your account, they will guide you to manage the services through your My Verizon account (it will not direct you to a payment page).
If you are concerned another account is open on your name, you can always contact us through any of the platforms on this link: https://www.verizon.com/support/contact-us/. We will attempt to pull up any service registered under your name.
If you suspect your were a victim of fraud you can do a claim through our Fraud Prevention Portal: https://www.verizon.com/fraud/.
Let us know if this helped.