Is it possible to listen to new messages first with basic voice mail?

[ellestee]

Is there any way to change the settings on basic VM to play new messages first?

[DigitalRules · Accepted solution]

No, you must listen to the messages in the order they came in.

You can get rid of all the envelope information before the messages which GREATLY reduces the amount of time it takes to review them

[vzw_customer_support]

Elle, using basic voicemail is still good. Not sure why it's not playing your new voicemails first.  Are you talking about the voicemails that you have listened too and then saved?

For more information on basic voicemail follow the link: http://vz.to/2663RgV

RalphT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!