Is it possible to disconnect phone for e few months but keep the number?
glubaster
Newbie

Hello.Im planning to travel.Can i disconnect my phone for a few months,but recconect it again with the same number when i will return to States?

 

Thanks

 

Alex

Labels (1)
0 Likes
Re: Is it possible to disconnect phone for e few months but keep the number?
kungfuadam
Enthusiast - Level 1
Yes you may. Call Customer Care and they can put a suspension on your account.
0 Likes
Re: Is it possible to disconnect phone for e few months but keep the number?
risu
Contributor - Level 3

You can ask for a seasonal suspend without billing which will last 90 days or until you reconnect it.  Now, it will cost you $15 to issue the suspend (unless you open with "I want to disconnect my line"... and then they might waive it as a save tool) and it will push out your contract date (if you're under contract) for the number of days suspended without billing (90 days max).

 

After the suspend is up, you can always resuspend the line.

0 Likes
Re: Is it possible to disconnect phone for e few months but keep the number?
nmchileman
Master - Level 3
Good tips from Risu. Exactly the process you should take with suspending your line. Furthermore, the 90day suspension can be done twice per year for a maximum of 6months suspension.
0 Likes