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Is Verizon Wireless in violation of its own Terms and Services Policy?

natesc0tt
Miembro

Take time to honestly read and consider each of the following points and references, without glossing over the obvious truth that is presented in front of you, then tell me who is in violation of "terms and services"... me or Verizon ?????


Verizon is in violation of Federal Law, FCC policy, CTIA policy, and Verizon's own user policy regarding unlocked LTE devices. I'm just pointing this out. This is not hacking. Simply making available what was already present in the device as designed by Motorola and which was available out of the box when the devices was first turned on. This feature was working with original 5.0 android software from factory. It only became "unavailable" (menu option hidden) upon OTA (over the air) software update pushed out by Verizon. The phone originally came capable of toggling this menu option from CDMA to GSM. THIS IS NOT HACKING. The ONLY thing illegal is Verizon's blatant disregard of these acknowledgements by new Federal Law and its own device policy.

There was NO hacking, NO rooting, NO bootloader unlocking, just toggling a setting already available in the device.

 
And I am not alone:

Petition signed by Hundreds of customers who own this phone:
https://www.change.org/p/verizon-daniel-s-mead-stop-carrier-locking-motorola-moto-e-lte-xt1528

"Stop Carrier Locking Motorola Moto E LTE XT1528"

5.1 Update disabled ability to switch to GSM
https://forums.motorola.com/posts/00363bce36
After updating to 5.1, the ability to switch between CDMA and GSM seems to have been locked. How can this be fixed?  The phone is capable of both (GSM was working fine on Lolipop 5). This is for a XT1528 (Verizon branded)

REFERENCES
:


H.R.1123 - Unlocking Consumer Choice and Wireless Competition Act

https://www.congress.gov/bill/113th-congress/house-bill/1123
(Bill passed by Congress in 2014 and signed into law by the President)


Cell Phone Unlocking FAQs | FCC.gov
https://www.fcc.gov/device-unlocking-faq
"A new era of choice for cell phone users has begun, as all nationwide service providers have fully implemented policies that allow their customers to unlock their cell phones when they change between compatible wireless service providers."


CTIA - The Wireless Association
http://www.ctia.org/resource-library/press-releases/archive/unlocking-obama
http://www.ctia.org/policy-initiatives/voluntary-guidelines/consumer-code-for-wireless-service

In 2014, CTIA adopted six standards on unlocking into the CTIA's Consumer Code for Wireless Service. The new standards, which are fully in effect among all nationwide mobile service providers as of Feb. 11, 2015, give consumers greater freedom and flexibility while increasing incentives for service providers to innovate.

AUG 1, 2014 ; WASHINGTON – In response to U.S. President Barack Obama signing the Unlocking Consumer Choice and Wireless Competition Act (S. 517) into law, CTIA Vice President of Government Affairs Jot Carpenter issued the following statement:

“CTIA thanks Senator Leahy and Congressman Goodlatte for their work in crafting a piece of legislation that promotes consumer flexibility... We recognize that some consumers may want to unlock their devices to move to another carrier..."


Device Unlocking Policy | Verizon Wireless
http://www.verizonwireless.com/aboutus/commitment/safety-security/device-unlocking-policy.html

Política de desbloqueo de dispositivos prepagados:
"We do not lock our 4G LTE Prepaid devices, and no code is needed to program them for use with another carrier." <<<NOT TRUE - This is being violated by carrier locking MOTO E 2nd Gen (2015) LTE (XT1528)


... all in response to:

Hello natesc0tt,

A few of your posts have been removed for violating the Verizon Wireless Terms of Service. Please review these terms, specifically the following section:

"Users  of the Verizon Wireless Community agree not to upload, post, or  otherwise transmit any content that includes any of the following  inappropriate content . . .Posts that discuss hacking and/or rooting a wireless device from any carrier will be removed."

References to illegal activities will not be  tolerated.  If you continue to violate these terms, we will place a  7-day ban on your account.

Gracias,

Verizon Moderator