- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am located in Washington, DC (zip code: 20003) and I am no longer able to watch Netflix programming. My SpeedTest results look great and Amazon and SlingTV are available, so my network connection appears to be ok. Wondering if Verizon has somehow started blocking Netflix servers in my area?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Google Netflix outage. There is no block from Verizon but Netflix may be down.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
There is not a Netflix outage. My neighbor's Netflix is working just fine. It appears to be isolated only to Verizon Wireless.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Bump....does anyone have any insight or ideas? Is anyone else seeing similar issues?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
hawkpilot, I know that I too would want to ensure I could keep up with my favorite series as well. We are here to help out. How are you watching your favorite shows? Are you using a cell phone and the streaming app, connecting a wireless hotspot or personal WiFi jetpack to a smart TV, PC, or tablet/gaming console? What happens when you try to run that streaming service?
NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The primary method of viewing is via a wireless hotspot and smart TV but is also present with the cell phone app. When loading content from Netflix, loading will stop at 25% and then timeout with a message that there is no connection. This does not happen with other streaming services or with other Netflix users in the area not on Verizon. Diagnostics inside the Netflix app will show that the app can not reach the Netflix servers.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Bump....I would still be interested in knowing a solution or if this is an isolated issue. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That sounds like a netflix issue....first I would try uninstalling and reinstalling netflix....to see if that helps at all....if not I would contact Netflix, if all of your other streaming services are working correctly, it is most likely something to do with netflix
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@corigurl Your suggestions were part of the initial troubleshooting steps performed and there was no change. I have spoken with Netflix and they tell me all looks good on their end and no issue. I have also been able to use the same smart TV/app configuration with a wifi signal from another provider and Netflix worked perfectly. By process of elimination, the root cause appears to be Verizon Wireless not allowing connection through/to the Netflix servers. I have read about Verizon Wireless throttling bandwidth to certain streaming providers, but was unaware of any outright blocking efforts. Is anyone else experiencing a similar issue?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I can stream Netflix just fine on my line with cellular data.