Iphone 6 plus return policy
dutchboydrew
Newbie

I ordered the Iphone 6 plus with a two year contract and i have not recieved it yet. However i no longer want the i phone and want to get the note 4 instead. so my question is, if i have not recieved the iphone yet, can i return it once it gets to the store and still be aplicable for the two year contract discount on the note 4?

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Re: Iphone 6 plus return policy
vzw_customer_support
Customer Service Rep

That's a great question, dutchboydrew!

If you purchased it from Verizon, you can return your device within 14 days and switch it for a different device. Once it arrives, just request to swap it for a different model in the store.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: Iphone 6 plus return policy
vzw_customer_support
Customer Service Rep

That's a great question, dutchboydrew!

If you purchased it from Verizon, you can return your device within 14 days and switch it for a different device. Once it arrives, just request to swap it for a different model in the store.

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: Iphone 6 plus return policy
Ann154
Community Leader
Community Leader

Maybe you can cancel the order if it hasn't shipped yet.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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