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Verizon are straight up LIARS - I just purchase a phone on-line in which the activation fee was suppose to be waived. When I received the bill, the activation fee was included. I called and they said they have no record of the activation fee being waived. When you select a particular phone, it shows the activation fee will be waived for signing up on this special offer - Well, they lied! Be very careful when you sign up with VERIZON on line - You can be deceived as I was.
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Waiving of activation fees can take up to 3 billing cycles
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pollyb wrote:
....anyone know of a name in corporate?
I have a couple. Bob or Larry.
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Ha.!
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I'm going to start my own blog to avoid censorship.
VZW must reward liars, facts:
3/6/13 7:30 PM
Massapequa Corporate store
Asst Manager Paul Personal info deleted< LIES and said they are unable, not unwilling, to do early upgrade
3/7/13 2PM
CSR Antwanelia(?)
We're terribly sorry, we'll waive upgrade fees and deliver 3/8/13 before 10:30AM
Fact: USPS tracking reveals shipped Priority mail
They would be better served taking a hard line than simply repeatedly lying to their customers.
Contemptible and pathetic
Message was edited by: Verizon Moderator
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I have spent 3 hours on the phone with verizon reps. I have been lied to. I am requesting transcripts of all my phone calls. Bet they get sent to the approval desk also. Verizon is losing customers rapidly
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Verizon is actually gaining customers. And they will not send you transcripts. They are for their use only.
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liars^!! wrote:
I have spent 3 hours on the phone with verizon reps. I have been lied to. I am requesting transcripts of all my phone calls. Bet they get sent to the approval desk also. Verizon is losing customers rapidly
Lied to about what? Also people have been predicting the demise of Verizon ever since the upgrade fee and the Share Everything plans and the facts are Verizon has gained more customers than at&t, Sprint and T-Mobile COMBINED.
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You are so wrong Jim. So WRONG. Did you hear of the old story when Sprint had record high earnings.. Next day you are handed your papers. Do you know what the word OUTSOURCED is? DUH