Inbound email problems
brishaffer
Newbie

Is anyone else having problems accessing inbound emails? I can successfully send outbound, but nothing is coming in. I checked the port settings (995) it does not appear to be responding.

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Re: Inbound email problems
vzw_customer_support
Customer Service Rep

Let's get to the bottom of this brishaffer! Which device do you have? What email account are you having issues with? Did this just begin and are there other successful email accounts on the device? Try removing/adding the account, test and share. Thank you.

TominqueBo_VZW
Please follow us on Twitter @VZWSupport

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Re: Inbound email problems
brishaffer
Newbie

It appears the problem is in an incompatibility between the default Android mail client and the Comcast SSL certificate for port 995. I set up an alternate client with the same settings and it was able to access the inbound server.

Thank you for the inquiry,

Brian Shaffer

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