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ID Theft-No help whatsoever

Mrs_Herrera91
Miembro

So I've seen on here that this has happened to a lot of people. I had someone open up a Verizon Account under my ssi number without my permission. This was about a year ago. I finally got the account number but I can not get the mobile number or billing information. Fraud department isn't being of any help. I wish customer support really had emergency hours. For those of you who have dealt with this, what did you do?