Johnny, Thank you for taking the time to reach out to us. I know dependable service is extremely important. I need to gather some additional information from you to get a better idea of what is happening. I'll be sending you a private message shortly.
NicholeK_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!