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I'm losing service when I go north of Prospect Road in Cleveland, OH

RICKUS67
Miembro

I'm not getting any calls, text, or data. However my phone says LTE with 4 bars. This happens when I travel north of Prospect Road in Cleveland, OH.

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Re: I'm losing service when I go north of Prospect Road in Cleveland, OH

Empleado de Verizon

Gracias por habernos avisado sobre este asunto. I know it's important to have reliable service and I will be happy to help get this resolved. Let's gather some more information. Have you tried to power cycle your device off and on to refresh the connection? Are any other users having the same issues in the same area?

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