I have filed a complaint with FCC
verizonhasnoservice

(removed)

I have filed a complaint against your fraudulent business practice and non-existent customer services.  Wait till your butts get whipped.

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Re: I have filed a complaint with FCC
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I hope you don't actually believe your complaint will get anywhere. Do you think you're the first that thinks he has a case against Verizon for "fraud". How has that worked out so far? Also that's something you complain to the FTC for not the FCC.

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Re: I have filed a complaint with FCC
michaeljtimko
Specialist - Level 1

You are right about one thing.  Verizon is not afraid of the government.  I complained to the FCC about Verizon's lack of allowing unlimited data plan holders to participate in Edge and Verizon's answer to the FCC was it's our network... buzz off.

Anyway, to get to the point.

You really can't suggest which federal office to contact as we don't know what this persons complaint is.  If it relates to how Verizon does business, then yes the FTC is a possible route.

However, if the complaint is about the network, call quality, or phones, then the best route would most likely be the FCC.

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Re: I have filed a complaint with FCC
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In NY verizon is a little afraid Smiley Happy

New Yorks Attorney Generals have nailed them for millions. Additionally the States Consumer Protection Board has authority over them, as well I have read in addition to the NYS Public Service Commission. But by different actions of authority.

So sometimes a local complaint is far superior to Federal complaints. There is always a private right of action and verizon wireless does lose quite a few of those actions. The NYS Register can attest to that.

But in fairness be pretty accurate in what you are asking for since a court or regulatory agency requires absolute truthful facts. You would need names, places, dates, remedy sought. Documents and telephone logs. Since the burden of proof lies with the filer not verizon wireless.

Good Luck

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Re: I have filed a complaint with FCC
Not applicable

michaeljtimko wrote:

You are right about one thing.  Verizon is not afraid of the government.  I complained to the FCC about Verizon's lack of allowing unlimited data plan holders to participate in Edge and Verizon's answer to the FCC was it's our network... buzz off.

Anyway, to get to the point.

You really can't suggest which federal office to contact as we don't know what this persons complaint is.  If it relates to how Verizon does business, then yes the FTC is a possible route.

However, if the complaint is about the network, call quality, or phones, then the best route would most likely be the FCC.

I can suggest the FTC since the OP CLEARLY says his issue is with "fraudulent business practices"

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