$380 would be correct, i.e.,
$350 - (10 x 16) = $190 x 2 = $380
Yup...just did the calculation. Thanks
Hi MelissaC616, We would be lost without you being part of our wireless family! I would be happy to address any of your concerns and work to keep you on America's best wireless service!
Thank you,
YaleK_VZW
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I FEEL YOUR PAIN! I have been with Verizon wireless for years and am hanging onto my unlimited data plan desperately because I have 3 smart phones and 2 regular phone on my plan. I used to get all kinds of perks for being a loyal customer. Now they treat me like I'm trying to get away with something because I not only expect my phones to work but I also expect the customer service that they were famous for in the past. After my ideal phone being ruined by a system upgrade when it was only 3 months old I was given the run around. I finally had to accept a "refurbished phone" . My new phone was covered under the warranty for 1 year. The replacement was only covered for 90 days. Keeping in mind that it was a conversion from Jelly Bean os to Ice cream sandwich that crashed my phone, I can't believe the only thing they would do for me is give me the same device with the same issues. Now 5 months later, here we go again. The replacement is doing the same thing. I have to reboot the phone several times a day. Missing calls, texts, emails etc. I use this phone to run my online store so its hurting my bottom line! You would think VZW could at least understand that! I called them again Tuesday and was given a fax number for problems with extenuating circumstances. << Proprietary information removed. >>
So I have a device that is useless and customer service reps that have had all their ability to actually help customers taken away. THANKS FOR THE LOYALTY VZW. I am actually considering leaving you after all these years. If you were a man I would have dumped you by now. And don't bring up the contract! I signed a contract that stated you were to provide me with wireless phone service, and right now its hit and miss. I think you are in violation of our agreement.
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OMG ~ posted my comment above at 9:07am and by 9:08am (comments regarding moderation removed) IF ONLY THEY COULD RESOLVE OUR PROBLEMS THAT FAST!
THIS IS ANOTHER SLAP IN THE FACE!
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