I HATE VERIZON
reggieandt
Newbie

Well, I am now on hold for customer service for the 5th time in 3 months complaining about the outrageous prices on my bill, even after changing my plan to something cheaper! which by the way took my 3 months to finally have changed. Well, they change it to a cheaper plan, plus a $20 credit and my bill is more than ever!!!!!!! this is the greediest most dishonest company i have ever dealt with and unfortunately i cannot afford their outrageous disconnection fees. the customer service is useless, they never say what they say they are going to do, and they are rude. if i never had to call verizon wireless again in my life i would be forever grateful and content. The managers at their stores are liars too, and of course customer service believes her over me, when she was not even there on the night in question. i feel bad for the people that work here just to get a paycheck. greedy pigs. thats what verizon is. $42 in verizon charges????? what the hell is that!!!!!!??????????????? i am so livid it is disgusting that such a shameful company can make me this angry, and they take advantage of people. i even tried emailing them and i get back "this isnt my department" email. FORWARD IT ON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I want my bill lower, and i want an honest answer. I am so furious.

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Re: I HATE VERIZON
flutterfly8497
Specialist - Level 3

Could you be more specific about the charges you're referring to and the situation in general? As this is a customer to customer forum, we don't have access to any account but our own, and need more background from you to be helpful at all.