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Re: I HATE VERIZON WIRELESS

EmilyShaffer
Miembro

 I just live chatted with a rep for like an hour. I specifically stated that I wanted a touch screen slider with a physical QWERTY keyboard and no data plan. So what does she suggest? A flip phone. After I say that’s not what I’m looking for, she suggests a phone with a data plan. I tell her NO I just said I can’t have a data plan. Then what? She suggests another flip phone.
.  Then I asked if Verizon would work if I purchased a phone from another plan; she said yes. I asked about like 10 phones and none of them were compatible. I’m like ok which ones ARE compatible and DO fit my criteria?? I repeated my criteria ONCE AGAIN with more detail and she named off like 6 or 7. Three of them cannot be purchased anymore, and two are flips. The others, I didn’t like. Besides, if there were only a few on the list, why the hell did she have me look up and list all those phones??? Why didn’t she tell me the ones that fit my criteria in the first place!!??! That’s like an hour I will never get back.
… I think I'm gonna switch providers. I'm tired of dealing with....wasting my time.

 

{post content edited for word filter avoidance and courtesy}

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Re: I HATE VERIZON WIRELESS

budone
Líder Sénior
Based on how you wrote your post, I suspect the rep will be more than happy to see you leave!!! That being said the LG Cosmos Touch has the two options you want and does not require a data plan.
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Re: I HATE VERIZON WIRELESS

budone
Líder Sénior
Lithium is being a pain.... And I see you already have a LG Touch.
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Re: I HATE VERIZON WIRELESS

JeepB0y
Miembro

I have a HTC Incredible (which isn't). The stupid thing has NO battery life. I've taken it in at least 4 times because of it. I got it in January of 2011 so I am not eligible for upgrade. They came out with iPhone after I got mine so no upgrade available. Tried diligently to discuss that with them and convince them to let me get an early upgrade to the iPhone so I can at least make it a day without charging. The **bleep** they paired me up with as "customer service" actually had the marbles to start arguing with me about battery life comparing the two devices. I actually hung up on him. Just **bleep** me off. I'll "Craigslist" an iPhone for now and just hate the morons they put on the phones.

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