How to report no service at new house
ZXYZXY
Enthusiast - Level 1

I would like to report an address and area which has no service.

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Re: How to report no service at new house
vzw_customer_support
Customer Service Rep

ZXZXY, having signal issues in a new house can be stressing. We're here to help you figure out what is going on. Since this is a situation in which you need a resolution right away I suggest reaching out here >> http://vz.to/2e3J7jh


MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: How to report no service at new house
tikibar1
Community Leader
Community Leader

Contact Customer Service at *611 from a cell phone or 800-922-0204.

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Re: How to report no service at new house
sprmankalel
Champion - Level 3

If it is INSIDE the house, you will need to purchase an extender or look into a device that is Advanced Calling and WiFi calling capable.

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Re: How to report no service at new house
vzw_customer_support
Customer Service Rep

ZXZXY, having signal issues in a new house can be stressing. We're here to help you figure out what is going on. Since this is a situation in which you need a resolution right away I suggest reaching out here >> http://vz.to/2e3J7jh


MarcusS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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