Does anyone know if there is a way to find out how long I've been a customer? I know its been at least 5 years, but I wanted to know my exact date. The chat option is turned off at the moment and I would really like to find out from a representative my start date. Thanks for helping!
Let me start by saying that your loyalty is greatly appreciated. And though we don't have any self service options for you to look this up, we can definitely find out.
At your convenience, please give us a ring at 1-800-922-0204 or dial *611 as we do have your activation setup date on file (you can also chat if they're available). Or feel free to send me a direct message including your name, mobile number, and billing system password (or last four of your social security number if a password isn't present) so we can check things out. Thanks again!
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Being a customer almost 20 years, it should be right on the top of our account with a message saying "thank you for being a loyal customer with us at Verizon"
FYI posting this message isn't my time zone lol