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How do I turn off the "envelope" information on each voicemail message?
Cleveland19335
Enthusiast - Level 2
‎04-12-2017 08:28 AM

When listening to voicemail messages the system gives me the date and time the message was left, phone number it came from, and the duration before playing the message - Can I turn this off?

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Re: How do I turn off the "envelope" information on each voicemail message?
SuzyQ
Community Leader
Community Leader
‎04-12-2017 09:02 AM

Yes, you can turn it off - it's one of the options in your Voicemail setup - at the initial prompt, choose 4 for Personal options, then the following sequence:

2 - Administrative options, then

4 - Envelope options and toggle them OFF.

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An Accepted Solution is available for this post. Jump to solution.
Re: How do I turn off the "envelope" information on each voicemail message?
SuzyQ
Community Leader
Community Leader
‎04-12-2017 09:02 AM

Yes, you can turn it off - it's one of the options in your Voicemail setup - at the initial prompt, choose 4 for Personal options, then the following sequence:

2 - Administrative options, then

4 - Envelope options and toggle them OFF.

An Accepted Solution is available for this post. Jump to solution.
Re: How do I turn off the "envelope" information on each voicemail message?
vzw_customer_support
Customer Service Rep
‎04-14-2017 08:32 AM

Cleveland19335, we don't want you to miss any important messages. I apologize. There's no option to disable the date and time stamp for your voice messages.

Click http://vz.to/2peQq0Y for everything that there's to know about basic voice mail.

LasinaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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