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How do I turn off text messaging?
SpencerB1
Newbie
‎11-17-2014 11:59 AM

I currently have an emergency line that has minimal minutes and pay-as-you-go text messaging.  Unfortunately, I have been receiving quite a few spam text messages lately, which I am forced to pay for.  What I would like to do is turn off text messaging for this line.  Is that possible?  If so, can I do it through my online account?

Thanks!

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Re: How do I turn off text messaging?
tikibar1
Community Leader
Community Leader
‎11-17-2014 12:04 PM

If you're the Account Owner and logged in as such, you should be able to block the texting feature on the line via your on-line My Verizon account:  change features > select appropriate line > block messaging, data, and other services (at the bottom of the page) > block all messaging

If you run into problems, you also can call Customer Service and have them put a text block on the line.

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Re: How do I turn off text messaging?
tikibar1
Community Leader
Community Leader
‎11-17-2014 12:04 PM

If you're the Account Owner and logged in as such, you should be able to block the texting feature on the line via your on-line My Verizon account:  change features > select appropriate line > block messaging, data, and other services (at the bottom of the page) > block all messaging

If you run into problems, you also can call Customer Service and have them put a text block on the line.

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