How do I stop an error code 9007?
Ruthie60
Newbie

Why do we keep getting the " unfortunately voice mail has stopped error code 9007???  How can we stop it?? Both phones are updated to Marshmellow and have basic visual voicemail..

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Re: Samsung S6 edge and Samsung S7 get "unfortunately voice mail has stopped. error code 9007. How to stop this????
naansalad
Specialist - Level 3

try to disable "power saving feature " off then power cycle see if that fix issue.

i think Notification panel then quick feature

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Re: Samsung S6 edge and Samsung S7 get "unfortunately voice mail has stopped. error code 9007. How to stop this????
tailynn1977
Contributor - Level 1

Check the apps you have added. One may be having a conflict with another app. If you do that and it still has an issue I would call tech support.

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Re: Samsung S6 edge and Samsung S7 get "unfortunately voice mail has stopped. error code 9007. How to stop this????
vzw_customer_support
Customer Service Rep

Ruthie60, having a working device is crucial. We would like to learn more about the error you are receiving. What is being processed on the device just prior to this message showing up? Are you able to call *86 in order to check your voice-mail without any error messages?


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Samsung S6 edge and Samsung S7 get "unfortunately voice mail has stopped. error code 9007. How to stop this????
TvlAgent
Enthusiast - Level 2

Same here....extremely frustrating.  Paying for Premium Visual VM and it does not work.  This new update is awful and we shouldn't have to wipe out our phones as thy suggested.  If you clear the app it only works for about an hour.  Smiley Sad

Re: Samsung S6 edge and Samsung S7 get "unfortunately voice mail has stopped. error code 9007. How to stop this????
naansalad
Specialist - Level 3

try to disable "power saving feature " off then power cycle see if that fix issue.

i think Notification panel then quick feature

Re: Samsung S6 edge and Samsung S7 get "unfortunately voice mail has stopped. error code 9007. How to stop this????
TvlAgent
Enthusiast - Level 2

Thank you!  So far it's working!!

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