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How do I make a post dated payment?

Miembro

Please help.  Have been on their stupid site for an hour and looking at post trying to do this.  I just feel I must express my extreame disappointment with Verison.  As a former Alltel customer, they had a much more user friendly site.  Not to mention you could actually contact a person to help you.  When my contract is up I will not renew with Verizon!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

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Re: How do I make a post dated payment?

Miembro

Never mind answering this.  I give up, cant talk to a person on the phone, cant get any help from this site.  Just turn my flipping phones off and keep the things off.

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Re: How do I make a post dated payment?

Sr. Member

You can only make a post dated payment with a checking account. You can use #PMT. Once you select to make a payment, enter in your checking information and enter the amount it will ask you if you would like the payment posted today or for a later time. You can post date it up to 7 days.

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Re: How do I make a post dated payment?

Novice
Do yourself a favor. Call 1-800-922-0204. It will have you enter your phone number. When prompted to press 1,2,3,etc. just press zero. It will skip you straight to a rep, who will help you with whatever you need.
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Re: How do I make a post dated payment?

Sr. Member

Customer Service can longer make payments for someone. They have to send them thru the automated system or online. They can walk the customer thru it, but they can't make the payment for them.

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Re: How do I make a post dated payment?

Novice
True, but the TC wants to speak with a person, and this is the fastest way to do it.
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Re: How do I make a post dated payment?

Miembro

i had the same problem making a payment with a creditcard, Verizon does not give u that choice,  it was so much easier with Alltel  !

 

 called Verizon customer service and was told they never heard of anyone complaing about not having this option befor !

 

maybe it would help if a few more folks called to complain

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Re: How do I make a post dated payment?

Miembro

ive never had a problem getting a live person on the phone

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Re: How do I make a post dated payment?

Novice

cycledude wrote:

i had the same problem making a payment with a creditcard, Verizon does not give u that choice,  it was so much easier with Alltel  !

 

 called Verizon customer service and was told they never heard of anyone complaing about not having this option befor !

 

maybe it would help if a few more folks called to complain


Honestly I would never guess such problem exists. But oh well, we always learn something.

 

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Re: How do I make a post dated payment?

Miembro

This solution absolutely worked!!!!!  By dialing #PMT (#768) I was able to post date my check up to weeks.  Extremely simple process.  Thank you nmchileman!

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