How do I get my phone out of emergency call mode?
JBHOOD81
Newbie

My phone went into emergency call mode and I tried all my passwords.  It says if I try 3 more that are wrong it will reset itself and erase all my data.  What do I do?

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Re: How do I get my phone out of emergency call mode?
vzw_customer_support
Customer Service Rep

JBHOOD81,

 

We sure don't want your phone to reset on it's own. Let's see what we can do to help. Is the device an Android or an Apple iOS device? Is it asking for an Apple ID or a Gmail account? Did you recently change your password? Please elaborate for me.

 

 

ChristinaB_VZW

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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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