How do I get a replacement device?
Crgas
Newbie

So my iPhone 5s is broken, no surprise there; anyway, I need a replacement I cannot afford to not have a phone for a day, way too much business. Because switching to apple was the worst move ive ever made in my life i was wondering if it was possible to upgrade to another phone, preferably the new Samsung galaxy s6. Im writing here in the forum because verizons chat seems to be too good for us folks now.

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Re: Replacement question
Weth
Legend

IF you are making insurance claim, no you cannot change phone. 

IF you do not have and insurance and are still in contract, replacement is full price

if you are done with your contract, you can upgrade to any phone. 

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Re: Replacement question
Weth
Legend

IF you are making insurance claim, no you cannot change phone. 

IF you do not have and insurance and are still in contract, replacement is full price

if you are done with your contract, you can upgrade to any phone.