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How do I cancel my services?
slymag23
Newbie
‎01-23-2014 09:23 AM

I need to cancel my services as I have a phone through my work. Can I cancel online, or do I need to call in?

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Re: How do I cancel my services?
Ann154
Community Leader
Community Leader
‎01-23-2014 09:28 AM

Call customer service at 1-800-922-0204 from another phone or visit a corporate store to cancel your account. You can't cancel online.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I cancel my services?
donnay
Newbie
‎02-17-2014 06:43 PM

YOU WON'T ALLOW CANCELLING SERVICE ONLINE BECAUSE YOU WANT TO TALK PEOPLE OUT OF CANCELLING. SO SORRY BUT I WILL CANCEL EVEN THOUGH I'VE BEEN ON HOLD FOR OVER 30 MINUTES NOW.

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Re: How do I cancel my services?
Tidbits
Legend
‎02-17-2014 07:03 PM

It's a binding agreement... What do you think happens if some not so honorable person cancels a persons line? Who do you think they'll blame? Also they will have legal record of when it was canceled and who canceled it. No carrier let's you cancel online.

Just porting your number out also cancels your plan. Which the new carrier would have your credentials and that carrier would be held liable for any mishaps...

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