We are here to help activate the new sim card. Please use the following link to access the activation portal. https://www.verizonwireless.com/vzw/browse/devicechange/home.jsp?_requestid=875388#activate/selectDe... Please go through step 1 to verify your device and then move on to activate the sim card. You will get a field to enter the sim card activation. Complete the last prompt and verify that the information is correct to activate the new sim card and enjoy your service. Please let us know if you have any questions, we are standing by to help.
It seemed to work, but why is there a charge? I'm swapping phones between numbers and going from older phone with large SIM card to newer phone with micro SIM card. The phone was already active on Verizon in my same family account.
heedman, we want to ensure you have the answers you need. If you performed a device change on your account and did not add a line of service or purchase a new device there will not be a charge. How much was the charge?