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Home Connect - VM retrieval - incredible

fpfiglia
Miembro

I find it incredible to believe and hope someone can tell me what VZ tech support just told me aint so.

If I want to retrieve a VM message left on my Home Connect number and I am calling from a landline, I have to call my home connect number, wait for it to ring (and hope no one at home answers it) and when I hear my greeting, I can hit # and enter my password to get my messages.

This seems like a cave man approach.  Does VZ not have a generic VM retreival number for Home Connect users so that they dont actually have to ring their actual home connect number to retrieve VM???

The Ma Bells figured this out more than 15 years ago - is Verizon that inept??

By the way, I have a 5 bar signal and the call clarity on my Home Connect - SUCKS!

Thanks for letting me vent everyone.

<Discussion moved from Apple to Verizon Wireless Services for more exposure.>

Message was edited by: Verizon Moderator

Labels (1)
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Re: Home Connect - VM retrieval - incredible

soupcannon
Sr. Member

This is a wireless services support site you should probably post your question on the home service site for best results

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Re: Home Connect - VM retrieval - incredible

gina7239
Sr. Member

Home phone connect is a wireless product by the way.

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Re: Home Connect - VM retrieval - incredible

gina7239
Sr. Member

But I don't understand why this is in the apple section.

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Re: Home Connect - VM retrieval - incredible

gina7239
Sr. Member

I think that's true because I have to do that with my phone if I use a different phone I press phone number then # then press passcode.

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Re: Home Connect - VM retrieval - incredible

rcschnoor
Líder Sénior

This is also how you have to do it for you cellular phone if you are not actually calling from the phone. No different.

You could possibly try Google Voice which may has different methods of access.

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Re: Home Connect - VM retrieval - incredible

lewisr13
Leader

fpfiglia wrote:

The Ma Bells figured this out more than 15 years ago - is Verizon that inept??

Didn't even know voice mail was available through Ma Bell that long ago. They are light years ahead of Comcast as well. Both Verizon and Comcast must be inept.

Re: Home Connect - VM retrieval - incredible

vzw_customer_support
Asistencia al cliente

fpfiglia, that is great question! I am sorry that you are not pleased with the voicemail technology that we use but that is the way you have to check your voicemail. There are other voicemail options available to you as a consumer and you are free to choice a technology that is suitable for your needs. I hope this clears things up for you.^SP

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