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HTC Rhyme Committed Suicide

Super_Desperate
Miembro

My HTC Rhyme just decided to turn off. Now it will not turn back on. This has happened before and it eventually turned back on after a few hours, but I don't think that is the case this time. There was no damage to the phone and the battery was still charged. No idea. This is frustrating because this is the second HTC Rhyme I've had to have because the first one broke, too. Equally maddening is that I've seen other people post this same problem but NONE of them got a straight answer. My upgrade isn't for another 8 months...what should I do??

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Re: HTC Rhyme Committed Suicide

Community Manager
Community Manager

Lets ensure we can get your device up and running,  Super_desperate. I know how imperative it is to have a working device. I noticed that you mentioned that the device was fully charged when this occurred. Have you placed it on the charger since the issue began? I would suggest hooking it up to the charger and then completing a soft reset by holding the power button for 10 -15 seconds. How long have you had this second HTC Rhyme?

YosefT_VZW
Follow us on Twitter @VZWSupport

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