Greedy

[Verizon-money-grubbin]

I just added two lines to my account. Saw the phone online but went to get it in the store. They charged me an extra $50 because it was an online offer. So for the second phone I buy it online. BTW when I signed into my account, the price went up. Finally when I call customer service the give me the sale price. I try to have the contacts moved over to the phone I purchased online and they tell me it's a $40 charge. This is in addition to the $30 activation fee per phone.

Verizon - quit gouging loyal customers. You're moving to comcast levels of **. It's just a question of when you lose my business.

>> Edited to comply with the Verizon Wireless Terms of Service <<

Message was edited by: Verizon Moderator

[LRVassar]

Verizon-money-grubbing-jerks

What is the address for the retail store? I've never seen a Verizon corporate store charge to move contacts.

[Verizon-money-grubbin]

The Verizon store in Swampscott Ma on Paradise road. It opened a month or two ago.

[LRVassar · Accepted solution]

Verizon-money-grubbing-jerks

Unfortunately, you didn't visit a Verizon corporate retail store. You visited an third party reseller called "We R Wireless". Third party resellers can charge any prices they want, which includes a ridiculous $40 to transfer contact information.

[pzjagd1]

You can buy online and pickup at the store, as long as the phone is in stock. Of course, that is ONLY corporate stores.