Billed for 300 dollars for data I didn't use! I want more of an explanation than I got. I would like like an itemized data bill. Don't tell me I used it because they said I did. I can't afford to pay these kind of bills?
We always strive to ensure that you're up to date on your data! Although specific services or apps are not available for itemization. You can certainly review our Data Utilization tool to get an idea of usage. http://vz.to/1CtC3po . Did you receive alerts towards usage?
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what kind of phone do you have?
No carrier has access to the source of your data use.
The data is also, independently recorded on your device. Which device and what does it show for data use For the billing period?
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