Verizon is absolutely disgusting and greedy with reconnect fees. They should only carge 1 per family and their customers service is god awful
We value all of our customers and want to make sure your concerns are addressed. With regard to your concerns when service is disconnected there is a fee associated to the re-connection of services. We understand that everyone is going through a hardship at this time and have options with our financial services team to help with your payment options. You can reach them directly at 866-266-1445 for assistance with payment if needed. Just to further assist is there anything that we can do to help?
Same issue. They don’t care about anything but their money. I also had hundreds of dollars in reconnect fees, could never get through to Verizon, no call or chat.. had to file a BBB complaint. Verizon agreed to credit $240 in the fees and the day after we ported our numbers to another carrier the credit disappeared.
they are awful
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