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Family Unlimited Plan / Billing Questions

VzUnreliable
Miembro

1) Verizon's website lists a family unlimited plan for $40 a line, with a (4) line requirement among other hoops to jump through (paperless billing, direct pay, etc.) Are there ANY other hidden fees with this, or is the bill for four people $160 + taxes? (Hidden fees such as additional line access fees or anything else stuck on there) * Assuming devices are paid for, etc.

2) Lets say Joe is paying off his cell phone monthly and owes 6 months left at a reduced rate due to a promotion that was going on when he purchased his phone. If Joe cancels his service, Joe needs to pay the full amount of the remaining balance on that phone, rather than the promotional rate. What happens if Joe decides to merge his account with another VZW user? Joe's number would remain the same, but his account would dissolve in to another account. Being that VZW ties these promotions to phone numbers and not accounts, would Joe still be paying his promotional rate for the remainder of the 6 months, or be charged the full amount as if he had quit?

3) With the current "new line" promotion ($300 off a new device), wouldn't it save a ton of money if we quit our plan (no money owed on our devices) and simply sign back up with new phone numbers and enjoy the discount on new devices? Changing our numbers would only add work to VZW, so kinda silly how we get more off to cause them more work, but this goes along with the "Never help loyal customers" policy they have been running for decades. Lastly, we would still have our old devices to sell and make even more money off of...

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Re: Family Unlimited Plan / Billing Questions

glitchedpixel
Sr. Member

It's pretty straight forward. All lines on Go Unlimited with 4 lines or above puts you at $45 each. Autopay + paperless gets $5 off per line.

Anything extra are the usual taxes and things you've been paying for like insurance or device payments.

Also new and old customers like keep complaining about new line promotions as if it's the only promotion Verizon ever offers. If you don't need a new line, don't get one. It's not some ploy to give existing customers issues, it's for ANYONE looking to add new lines.

Content modified as required by Verizon Wireless Terms of Service

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Re: Family Unlimited Plan / Billing Questions

Community Manager
Community Manager

We're so glad to hear we were able to answer this with the best and most accurate information. We can certainly understand your concern regarding our deals. As the heart of our Verizon family, your feedback is most important. The reason we say this, is that your voice is what matters most and helps us provide the best experience for customers such as yourself and others. With that said, we do recommend looking at our Deals often as we do change our promotions at various times. Also, you can reach us on Twitter, or Facebook if you would like to review the options we have to upgrade your device if you were looking at getting a new device. Please let us know if you'd like to look into this option.

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Re: Family Unlimited Plan / Billing Questions

Ann154
Expert

Black Friday 2016 had several deals for existing customers that did require a new line of service or trade in an older phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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